Shipping policy

Shipping Policy

Processing Time
Orders are processed within [5 business days] after payment is received. You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

  • We offer standard shipping and express shipping options at checkout.

  • Delivery times vary depending on the destination:

    • Domestic within Japan: [2–7 business days]

    • International: [7–14 business days]

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.

Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

Order Tracking
Once your order has shipped, you will receive a tracking number by email.

Delays
We are not responsible for delays caused by customs, postal services, or factors outside our control (e.g. weather, holidays).

Damaged or Lost Packages
If your order arrives damaged or does not arrive within the estimated time, please contact us at nordicnihon@gmail.com so we can help resolve the issue.

Contact Us
If you have any questions about shipping, please reach out to us at nordicnihon@gmail.com